Testimonial 1
“[The] Captain truly displays the level of customer service that passengers yearn for. Before we left, he came out, introduced himself, walked the cabin, shook some hands and it was very apparent that...
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“We write this letter with greatest of compliments with regard to your Customer Relations Specialist for her superior customer service and resolutions to problems. We have to praise her for her...
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“The crew on this flight was superb. The flight attendant was well-informed and personable, and the pilots were great. We were sitting on the runway in ATL for longer than usual…The captain came out...
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“I just wanted to send a very sincere thank you to [your] mechanic for returning my bracelet to me so promptly. I cannot tell you how grateful I am that he was willing to go to the lengths he did in...
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“I just wanted to compliment your flight attendant … It is rare to find someone looking to make the experience of the passenger actually fun, and he did just that. It was a short flight, but he took...
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“The flight attendants [on our flight] are to be commended for their professionalism. They went out of their way to handle stressful situations with a positive attitude…They are two of the best flight...
View ArticleJack and Jill Smith
“During my flight, the passenger next to me suddenly became very ill… the flight attendants provided immediate and effective help…The pilots radioed ahead for paramedics. When we touched down, the...
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